1. Introduction

AGIBOT Technology (Suzhou) Co., Ltd. (hereinafter referred to as “AGIBOT”) deeply understands the importance of privacy to you and respects your privacy. Please read and understand this Privacy Policy (hereinafter referred to as “this policy”) before submitting personal information to AGIBOT. This policy applies to AGIBOT websites, products, and services that display this privacy policy or are linked to this privacy policy.

This website is operated by AGIBOT (registered at Room 103, Building A, Bangning Electronic information industrial park, No. 1188, Chang'an Road, Jiangling Street, Wujiang District, Suzhou City). AGIBOT is the personal information processor of the personal information collected by this website.

This policy elaborates on how AGIBOT processes your personal information, but it may not cover all possible data processing scenarios. Information regarding the collection of specific data for products or services may be elaborated in the dedicated privacy notices or supplementary statements issued by AGIBOT for specific products or services, or in the notices provided when collecting data.

The purpose of this policy is to help you understand the following: 

1.How AGIBOT collects and uses your personal information.

2.How AGIBOT uses cookies and similar technologies.

3.How AGIBOT discloses your personal information.

4.Your rights in personal information processing activities.

5. How AGIBOT protects your personal information.

6. Third - party providers and their services.

7. How your personal information is transferred globally.

8. How this policy is updated.

9 .How to contact AGIBOT.

2. How AGIBOT Collects and Uses Your Personal Information

When you use AGIBOT products and services or interact with them, we may collect your personal information. Personal information refers to various information related to an identified or identifiable natural person, recorded electronically or in other ways, excluding anodized information.

2.1.1 Information You Provide to AGIBOT

Personal contact information: When you contact us, provide opinions, suggestions, or inquiries, participate in our online or offline activities, subscribe to marketing materials, etc., you may leave your contact information, including your name, company name, position, email, phone number, etc.

2.1.2 Information Obtained During Your Interaction with Us or Use of Our Products and Services

 Device and network information: We will collect information related to the device when you use AGIBOT products and services, such as device type, device name or model, device identifier, operating system type and version, browser type and version, screen resolution, language settings, IP address, network service provider, etc., as well as other technical information that varies depending on the product.

Interaction record information: This type of information will be directly submitted to us by you when you use our website, products, or services, and when you interact with us. For example, information requests you provide to us, including the query information you enter or the questions or information you provide to obtain customer support. Your communication records online, by phone, email, or through participating in online and offline activities.

Log information: When you use AGIBOT products and services or view content provided by AGIBOT, AGIBOT will automatically collect and store necessary log information, such as the access time of each service, the accessed page path, client IP address, event information (such as errors, crashes, restarts, upgrades), etc.

2.1.3 Third - Party Source Information and Public Information

With the permission of law, we also obtain relevant data from public and commercial third - parties or public sources. For example, we purchase statistical data from other companies to support our services. AGIBOT may also collect and use non - identifiable data. Non - identifiable data refers to data that cannot be used to determine personal identity. For example, AGIBOT collects aggregated statistical data, such as website traffic. AGIBOT collects this data to understand how users use its website, products, and services. By doing so, AGIBOT can improve its services and better meet customer needs. AGIBOT may, at its own discretion, collect, use, process, transfer, or disclose non - identifiable data for other purposes. We will try our best to isolate your personal information and non - identifiable data and use these two types of data separately. If personal information is mixed with non - identifiable data, it will still be treated as personal information for processing.

2.2 How AGIBOT Uses Your Personal Information

Respond to your interaction requests: When you visit our website, participate in online or offline activities, request changes, or request information you need (such as marketing materials, white papers, subscription to e-magazines for products or services), and contact us regarding any questions or product information (such as providing technical support, providing opinions, suggestions, inquiries, etc.)

Recommend relevant content, products, or services to you: With your consent, send you information about products and services that you may be interested in; invite you to participate in AGIBOT activities (including promotional activities), market surveys, or satisfaction surveys; or provide you with personalized content and services when you visit online platforms such as websites and APPs. If you do not want to receive such information, you can unsubscribe at any time according to the SMS prompt or other methods provided by us.

Other situations: Troubleshoot errors when you choose to send us error details; protect the safety of our products, services, and customers or users, and implement and improve our loss prevention and anti - fraud plans; comply with and enforce applicable legal requirements, relevant industry standards, or our policies.

3. Intellectual Property

All rights, ownership, and interests in and related to this website, its content, performance, and functions (including but not limited to products, information, materials, text, graphics, photos, illustrations, videos, display content, images, audio, music, button icons, data compilations, documents, software, other original works, as well as the design, selection, arrangement, and compilation of the above, collectively referred to as “related content”), and all intellectual property rights of this website are held by AGIBOT, our affiliated institutions, partners, or license (“AGIBOT Intellectual Property Owners”) and are protected by the intellectual property laws, regulations, and relevant international treaties of the People's Republic of China (referred to as “China”, for the purpose of these terms, excluding the Hong Kong and Macao Special Administrative Regions and Taiwan) and other countries or regions.

You may only access and use this website for personal non - commercial purposes. We have not transferred to you any rights, ownership, or interests in or related to this website. At the same time, AGIBOT Intellectual Property Owners reserve all rights not explicitly granted. Except as expressly provided in these terms, without the prior explicit consent of AGIBOT Intellectual Property Owners, you are expressly prohibited from performing the following operations on any part of this website or any related content you obtain from or through this website: copying, selling, transferring, licensing, renting, reproducing, publishing, modifying, disassembling, compelling, reverse - engineering, creating derivative works, publicly displaying, publicly performing, marketing, downloading, storing, transmitting, disclosing, or otherwise using.

In addition to this Article 3, if you violate the provisions of these terms by accessing or using any part of this website, or providing access to any part of this website to any other individual or entity, your right to use this website will terminate immediately, and you must, at our option, return or destroy the copies of the related content you have made. AGIBOT also reserves the right to immediately terminate the authorization for you to use this website or any services provided through this website at any time if you violate or may violate these terms, and delete one or more of your related accounts.

The trademarks, logos, service marks, and product marks displayed on this website are registered or unregistered trademarks of AGIBOT Intellectual Property Owners and are protected by the Trademark Law of the People’s Republic of China, international trademark laws, and any applicable laws regarding the protection of the above - mentioned marks (as defined below). Other trademarks appearing on this website that are not owned by AGIBOT Intellectual Property Owners are the property of their respective owners, and these owners may or may not be affiliated with, related to, or sponsored by us.

4. Accuracy of Information

We strive to provide complete, accurate, and up - to - date related content on this website. Unfortunately, it is impossible to ensure that there are no human or technical errors on any website. Despite our best efforts, there may still be typos, errors, or omissions on this website, and some related content may be inaccurate or outdated. Therefore, we do not guarantee or are responsible for the accuracy, reliability, completeness, or practicality of the related content on or provided through this website, unless otherwise provided by any currently effective laws, regulations, administrative regulations, rules, notices, and other legislative, law - enforcement, or judicial interpretations or announcements promulgated by the People’s Republic of China (“Applicable Chinese Laws”). We also strive to display the colors, sizes, and shapes of the products appearing on this website as accurately as possible. However, we cannot guarantee that the display of any product on your computer monitor is accurate. The pictures, photos, images, videos, and charts on this website are for reference only.

The related content presented on or provided through this website is for reference only. This website does not intend to and does not provide investment, diagnosis, treatment, or medical advice, nor does it provide instructions on the correct use of products produced, supplied, or under development by AGIBOT, its affiliated institutions, related companies, or its licensors, business partners, or other companies. The related content does not intend to provide specific medical or health advice and shall not replace the advice of qualified healthcare professionals that can be relied upon. Before starting a new treatment plan or acting based on any information provided to you on this website, you should make your own judgment, check any information on this website, and obtain independent advice from healthcare professionals regarding any medical conditions or concerns. This website does not intend to promote any products mentioned on this website for advertising or sales purposes. The only guarantee we can make for such products is that the relevant information of the products (including but not limited to name, model, specifications, performance, main structure, scope of application, precautions, and other relevant content of specific warnings or indications) is consistent with the product instructions.

Any reliance you place on the related content on or provided through this website is at your own risk, and we are not liable or obligated for any reliance on the related content on this website. All users of this website agree that all risks of accessing and using this website and any and all related content presented thereon shall be borne by the users.

We reserve the right to correct any errors, inaccuracies, or omissions in any aspect of this website at our own discretion, without notice, and to deactivate, add, modify, update, or replace them. In particular, we reserve the right to modify, supplement, deactivate, or remove any related content presented on or transmitted through this website at our own discretion.

5. Prohibited Use of This Website

When using this website, you agree not to:

Disrupt, damage, interfere with this website or any computer network, endanger the security of this website or any computer network, or attempt to access this website or any computer network without authorization.

Circumvent any technical measures taken by AGIBOT, any of our service providers, or any other third - party to protect this website.

Use this website in any way that may cause this website to malfunction, overload, damage, or be affected, or interfere with any third - party’s use of this website (including their ability to conduct real - time activities through this website).

Upload, transmit, distribute, or run any computer virus, worm, Trojan horse, logic bomb, or any computer code or other materials that may damage or tamper with computers, portable devices, computer networks, communication networks, data, this website, or any other systems, devices, or property.

Use any software robots, spiders, crawlers, or other automated devices, processes, or methods to access this website for any purpose, including monitoring or copying any content on this website.

Transmit or cause to be sent any advertising or promotional materials, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation content without our prior written consent.

Attempt to obtain account numbers, verification codes, credentials, or other security information from any other user in any way; or endanger the security of your account or the accounts of others (for example, allowing others or other entities to log in on your behalf).

Impersonate or attempt to impersonate an AGIBOT employee, other users of this website, or any other person or entity.

Use this website in any way that violates any applicable national, local, or international laws, regulations, rules, notices, or other legislative, administrative, or judicial interpretations or regulatory documents publicly promulgated, made public, and implemented by the relevant departments (including but not limited to any laws related to the collection, protection, processing, transfer, or output of personal information, or the transmission, copying, or dissemination of prohibited content using the Internet or telecommunications networks) (“Applicable Laws”), including but not limited to creating, copying, publishing, or disseminating information containing the following content on this website: opposing the basic principles established by the Constitution; endangering national security, disclosing state secrets, subverting state power, and undermining national unity; harming national honor and interests; inciting ethnic hatred, ethnic discrimination, and undermining national unity; undermining national religious policies, advocating cults, and feudal superstitions; spreading rumors, disturbing social order, and undermining social stability; spreading obscenity, pornography, gambling, violence, homicide, terror, or instigating crimes; insulting or slandering others and infringing on the legitimate rights and interests of others; containing other content prohibited by laws and administrative regulations.

Send, intentionally receive, upload, download, use, or reuse any related content that does not meet the standards and requirements described in these terms.

Engage in any other behavior that restricts or inhibits anyone from using or enjoying this website, or behavior that we determine may harm us or the users of this website or make them liable.

Or otherwise attempt to interfere with the normal operation of this website.

6. User - Submitted Materials

This website contains some interactive functions or services that allow users like you to post, upload, publish, display, transmit, or submit (collectively referred to as “post”) comments, suggestions, feedback, ideas, material evaluations, communications, information, or other content (collectively referred to as “user - submitted materials”) on or through this website.

Any and all user - submitted materials will be considered non - proprietary and non - confidential. Once you post any user - submitted materials, you are deemed to have granted AGIBOT Intellectual Property Owners, their and our respective licensees, successors, and assigns a royalty - free, permanent, irrevocable, worldwide, sub - licensee exclusive license to access, copy, revise, change, reproduce, redistribute, publish, create derivative works, compile, arrange, display, disclose, or otherwise use the user-submitted materials in any form, medium, or technology (whether currently known or developed in the future), either alone or as part of other works, for any purpose, in any way, without paying you appropriate consideration. AGIBOT and the above-mentioned parties do not waive the right to use similar ideas known or developed by us previously.

If you post user - submitted materials, you represent and warrant that you own or otherwise control the rights to such user-submitted materials and have the right to grant the above-mentioned license to us, any of our business partners, any licensees, and any successors and assigns.

You agree that you will not post any user - submitted materials that infringe or violate the rights of any party or are otherwise inconsistent with these terms or Applicable Chinese Laws.

You shall not use false identity information or contact information, impersonate anyone or entity, or otherwise mislead us about the origin of any user-submitted materials. You understand and confirm that you are solely responsible for any user-submitted materials you post, including their legality, reliability, accuracy, or appropriateness. We are not responsible for the content or accuracy of any user-submitted materials posted by you or any other user of this website, unless otherwise provided by Applicable Chinese Laws.

7. How AGIBOT Uses Cookies and Similar Technologies

To ensure the normal operation of the website, we sometimes store small data files named Cookies on computers or mobile devices. A Cookie is a plain - text file stored on a computer or mobile device by a web server. The content of a Cookie can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application.

Cookies usually contain an identifier, the site name, and some numbers and characters. With the help of Cookies, websites can store data such as user preferences or items in the shopping basket. AGIBOT enables Cookies for the same purpose as most websites or Internet service providers, that is, to improve the user experience. With the help of Cookies, the website can remember a user's single visit (using session Cookies) or multiple visits (using persistent Cookies). Through Cookies, the website can save settings such as the language of the computer or mobile device, font size, and other browsing preferences. This means that users do not need to re - configure their user preference settings every time they visit.

If a website does not use Cookies, it will regard the user as a new visitor every time the user opens a web page. For example, if you log in to a website and then navigate to another page, the website will not recognize you, and you will be logged out again. AGIBOT will not use Cookies for any purpose other than those described in this policy. You can manage or delete Cookies according to your preferences. For details, please refer to AboutCookies.org. You can clear all Cookies saved on your computer, and most web browsers have a function to block Cookies. However, if you do this, you need to change the user settings yourself every time you visit our website.

In addition to Cookies, we also use other similar technologies on the website, such as web beacons and pixel tags. For example, the emails sent to you by AGIBOT may contain a click - through URL linked to the content of the AGIBOT website. If you click on this link, AGIBOT will track this click, which helps us understand your product and service preferences and improve customer service. A web beacon is usually a transparent image embedded in a website or an email. With the help of the pixel tag in the email, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from AGIBOT's mailing list at any time.

Your use of our website means you agree to the use of Cookies, web beacons, and pixel tags as described above.

8. How AGIBOT Discloses Your Personal Information

Generally, AGIBOT does not disclose your personal information externally, except in the following scenarios:

When certain services are provided by authorized partners of AGIBOT, AGIBOT will share your personal information with the partner as described in this policy. For example, when entrusting a partner to handle hotlines, send emails, provide technical support, etc. on behalf of AGIBOT, we will require the partner to use your personal information only for the purpose of providing services to you on behalf of AGIBOT.

We may disclose personal information among AGIBOT’s affiliated companies. We will only disclose your information within AGIBOT’s affiliated companies for specific, clear, and legal purposes, and only disclose the information necessary to provide the services.

When required by applicable laws or in response to legal procedures, AGIBOT may also disclose your personal information to relevant law - enforcement agencies or other government agencies. In some jurisdictions, if AGIBOT is involved in restructuring, mergers, or bankruptcy and liquidation proceedings, your personal information may also be disclosed to the transaction parties.

AGIBOT will also disclose your data when there is a reasonable need. For example, it may be necessary and appropriate to disclose the data for the purpose of contract execution, and when we believe it is necessary to prevent physical harm or property loss, or to investigate possible or actual illegal acts.

9. Your Rights in Personal Information Processing Activities

You should ensure that all personal information you submit is accurate. AGIBOT will make every effort to maintain the accuracy and completeness of personal information and update it in a timely manner. When required by applicable laws, you may:

Have the right to access and copy specific personal information we hold about you.

Request us to update or correct inaccurate personal information of yours.

Refuse or restrict our use of your personal information.

Request us to delete your personal information.

Request us to explain the personal information processing rules.

If you want to exercise relevant rights, please provide feedback to us online. When required by applicable laws, when AGIBOT processes your personal information based on your consent, you also have the right to revoke your consent at any time. However, the revocation of consent will not affect the legality and effectiveness of our processing of your personal information based on your consent before the revocation, nor will it affect our processing of your personal information based on other appropriate legitimate grounds.

10. How AGIBOT Protects Your Personal Information

AGIBOT attaches great importance to the security of personal information. We adopt appropriate physical, management, and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use encryption technology to ensure data confidentiality; we use protection mechanisms to prevent data from being maliciously attacked; we deploy access - control mechanisms to ensure that only authorized personnel can access personal information; and we conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. We will do our best to protect your personal information, but please note that no security measure is completely foolproof.

We will retain your personal information for the period required to achieve the purposes described in this policy, unless an extended retention period is required or permitted by law. Due to different scenarios and different products and services, the data storage period may vary. The criteria we use to determine the retention period include: the time required to retain personal information to complete the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of systems, products, and services, handling possible user inquiries or complaints, and problem - solving; whether the user agrees to a longer retention period; whether there are special requirements for data retention in laws, contracts, etc.

11.Third - Party Providers and Their Services

To ensure a smooth browsing experience, you may receive content or web links provided by third - parties (hereinafter referred to as “third - parties”) outside of AGIBOT and its partners. AGIBOT has no control over such third - parties. You can choose whether to access the links, content, products, and services provided by third - parties. AGIBOT cannot control the privacy and data - protection policies of third - parties, and such third - parties are not bound by this policy. Before submitting personal information to third - parties, please refer to the privacy - protection policies of these third - parties.

12.How Your Personal Information is Transferred Globally

The personal information of yours collected by AGIBOT may be processed in the country/region where you use the products or services, or in other countries/regions where AGIBOT or its affiliated companies, subsidiaries, service providers, or business partners have institutions, or be accessed from these countries/regions. The data - protection laws of these countries/regions may be different. In such cases, AGIBOT will take measures to ensure that the data we collect is processed in accordance with the requirements of this policy and applicable laws. This includes that when the personal information of data subjects located in the EU is transferred to a country/region that is not recognized by the EU as having an equivalent data - protection level, AGIBOT will use various legal mechanisms, such as signing the standard contract clauses approved by the European Commission or requesting your consent for cross - border transfer of personal information, or implementing security measures such as data anonymization before cross - border data transfer. You can click here to obtain a copy of the EU standard contract clauses. The personal information collected and processed by us during our operations within the territory of the People’s Republic of China will be stored within the territory of the People's Republic of China.

13.How This Policy is Updated

AGIBOT reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will publish the latest version of the privacy policy here. If we make a significant change to the privacy policy, we may also send you a change notice through different channels, such as posting a notice on our website or sending you a separate notice.

14.How to Contact AGIBOT

If you have any privacy complaints or questions and want to contact the data protection officer of AGIBOT, please send an email to Contact@agibot.cn. Under normal circumstances, we will reply within fifteen working days. If you are not satisfied with our reply, especially if our personal information processing behavior has damaged your legitimate rights and interests, you can also file a complaint or report to the relevant regulatory authorities. For security reasons, you may need to provide a written request. If we have reasonable grounds to believe that these requests are fraudulent.

15.Supplementary Provisions

For matters not covered in this policy, both you and AGIBOT agree to abide by the relevant laws and regulations of the People’s Republic of China. If any content of this policy conflicts with applicable laws and regulations, the provisions of such laws and regulations shall prevail.

16.Governing Law and Dispute Resolution

Any disputes, claims, issues, or requests for relief (collectively referred to as “disputes”) arising from or related to this policy or your use of AGIBOT websites, products, and services shall be governed by and construed in accordance with the laws of the People's Republic of China. You agree that once you have any disputes with us due to this policy, you will first contact us through the above - mentioned contact information. We will contact you as soon as possible after receiving your notice and try our best to resolve the above - mentioned disputes. If we fail to resolve the dispute within 90 days after you submit the problem, either you or AGIBOT may submit the dispute to arbitration in accordance with the provisions below.

17.Binding Arbitration

You and AGIBOT agree to submit all disputes to the China International Economic and Trade Arbitration Commission (“CIETAC”) for arbitration in a confidential manner in Shanghai in accordance with its arbitration rules. There shall be three (3) arbitrators, and the arbitration language shall be Chinese. AGIBOT will select one (1) arbitrator, you will select one (1) arbitrator, and the third arbitrator, who will serve as the chief arbitrator, shall be selected by CIETAC. The arbitration costs shall be borne by the losing party, unless otherwise determined by the arbitration award. This arbitration clause is subject to Applicable Chinese Laws. Notwithstanding the above, if the dispute involves appropriate injunctions, pre - litigation preservation, preservation, or other similar relief matters under applicable laws, such as the enforcement or validity of the intellectual property rights of us or our licensors, we may seek such injunctions or other similar relief in any court with jurisdiction.

18.Limitation on Disputes

You agree that, unless otherwise provided by Applicable Chinese Laws, any dispute must be submitted within three (3) years from the date you become aware or should have become aware of the event or fact that gave rise to the dispute. Otherwise, you permanently waive the right to pursue any dispute based on that event or fact.

19.Validity and Termination

This policy shall remain fully effective as long as you continue to access or use the AGIBOT website. We may terminate any rights granted by this policy without cause, with or without prior notice, except for the provisions that constitute mandatory provisions under Applicable Chinese Laws. You should immediately comply with any termination or other notice, including ceasing all use of the AGIBOT website (if applicable).

You can also contact us through the above - mentioned contact information at any time to request the cancellation of your account.

20.Entire Agreement, No Agency Relationship, Waiver, Severability

This policy and our Legal Notice constitute the entire agreement between you and AGIBOT regarding your use of the AGIBOT website, and this policy supersedes and replaces any and all previous oral or written understandings or agreements between AGIBOT and you regarding the AGIBOT website.

None of the provisions contained in this policy shall create any agency, partnership, or other form of cooperative enterprise relationship between you and AGIBOT.

AGIBOT's failure to enforce any right or provision in this policy does not constitute a waiver of that right or provision or any other right or provision in this policy.

If a court or tribunal determines that one or more rights or provisions of this policy are invalid, you agree that the other provisions of this policy shall remain fully effective, and the invalid provision shall be enforceable to the maximum extent permitted by Applicable Chinese Laws. We will revise the provision or replace it with an effective and enforceable provision that achieves the original objectives and intentions reflected in the original provision.

The last update date of this policy: December 31, 2024